Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! View Our Shipping Guide for More Details.
Click here to register your account with Fashybabes.
Once an order has been placed, the customer will need to contact Us directly same day order was placed, so we can update his/her order details such as shipping address.
As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier’s website. Track your package with the order number sent for your order.
No. By design, Our customer’s credit card number and security code are never stored on our website. View Our Privacy policy.
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. View Our Shipping Guide.
You can place an order from any of the country supported on our website. View our Shipping Policy for more information.
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. View Our Shipping Guide
If you need to swap an item
Returns and Exchanges
Online purchases are valid for refund, credit, or exchange within 30 days from the ship date either through our returns portal or in store.
View our Returns and Exchange Policy for more information.
Please contact our Customer Care Team on contact us page or email us at support@fashybabes.com, specifying your order’s number and the product’s SKU code you have received by mistake. Also we ask you to attach pictures of the physical product received, including a picture of the product’s label where the SKU code is visible so that the Customer Care Team can run some checks with the warehouse. Or you can make an Exchange request through your “My Account” page under “orders” tab. View our Returns and Exchange Policy for more information.
Please contact our Customer Care Team on contact us page or email us at support@fashybabes.com, specifying your order’s number and the product’s SKU code you have received damaged. Also we ask you to attach pictures of the physical product received, including a picture of the product’s label where the SKU code is visible so that the Customer Care Team can run some checks with the warehouse. View our Returns and Exchange Policy for more information.
Please contact our Customer Care Team at support@fashybabes And we will be able to provide you with the appropriate address to Mail your return to. View our Returns and Exchange Policy for more information.
Please contact our Customer Care Team on contact us page or email us at support@fashybabes.
Once an order has been placed, the customer will need to Contact Us directly same day order was placed, so we can update his/her order details such as shipping address.
You can request order cancellation Same day you placed the order with some details regarding your need to cancel your order, from the “My Account” orders page. And Our Customer Care Team will process your cancellation request.
Currently we don’t support pre-order on sold out items on our store.